One Point One Solutions Limited has been honoured with three major awards at the ELETS AI Summit 2026 in New Delhi, recognising its leadership in customer experience AI, AI-powered analytics, and enterprise AI innovation. The accolades reinforce the company’s position as a trusted AI-driven BPM transformation partner.
Author: Aditya Pareek | EQMint
One Point One Solutions Limited has announced that it has received three prestigious honours at the ELETS AI Summit 2026, held in New Delhi, marking a significant milestone in its journey as an AI-driven business process management (BPM) solutions provider. The announcement was formally disclosed to the National Stock Exchange of India under SEBI Regulation 30 through an official filing dated January 23, 2026.
The ELETS AI Summit 2026 is a prominent industry platform that recognises organisations driving meaningful, scalable, and responsible adoption of artificial intelligence across sectors. The summit brought together policymakers, industry leaders, technology innovators, and enterprises shaping the future of AI-led transformation.
Three Major Awards Across Key AI Categories
At the summit, One Point One Solutions Limited was recognised in the following three categories:
- Customer Experience AI Solution of the Year
- AI-Powered Analytics Solution of the Year
- AI Leader of the Year
These awards collectively acknowledge the company’s capabilities in deploying enterprise-grade, outcome-driven AI solutions that enhance customer experience, strengthen analytics capabilities, and enable data-led decision-making for organisations globally.
The awards were presented by eminent industry leaders and policymakers and were received on behalf of the company by members of its senior leadership team during the event.
Validation of Enterprise-Grade AI Capabilities
According to the press release attached to the regulatory filing, the recognition reflects One Point One Solutions’ consistent focus on building scalable, high-impact AI solutions that are deeply embedded into business operations rather than operating as standalone technologies.
The company’s AI offerings are designed to:
- Improve customer engagement and satisfaction
- Deliver actionable insights through advanced analytics
- Enhance operational agility and efficiency
- Support long-term digital transformation objectives
Such capabilities have positioned One Point One Solutions as a preferred partner for enterprises seeking to modernise operations through responsible and scalable AI adoption.
Strong Focus on Generative AI and Intelligent Automation
The awards also highlight the company’s sustained investments in:
- Generative AI
- Intelligent automation
- Advanced analytics platforms
These technologies are supported by robust delivery frameworks and deep domain expertise, enabling One Point One Solutions to deliver measurable business outcomes across industries such as:
- Banking, Financial Services and Insurance (BFSI)
- Healthcare
- Retail and e-commerce
- Telecom
- Technology enterprises
By integrating AI into core service delivery, the company helps clients achieve improved productivity, enhanced decision-making, and superior customer experiences at scale.
Leadership Recognition: AI Leader of the Year
A notable highlight of the awards was the AI Leader of the Year recognition conferred upon Akshay Chhabra, Chairman and Managing Director of One Point One Solutions Limited.
Commenting on the achievement, Akshay Chhabra stated that the awards validate not only the company’s technological depth but also its ability to translate advanced AI capabilities into tangible business impact.
He emphasised that the organisation remains focused on embedding responsible, scalable AI into core service delivery models to enhance efficiency, governance, and customer experience across global client engagements.
Rigorous Evaluation and Industry Benchmarking
The awards at ELETS AI Summit 2026 were presented following a rigorous evaluation process, which assessed AI-led solutions on parameters such as:
- Innovation and originality
- Scalability across enterprise environments
- Governance and responsible AI frameworks
- Real-world business impact
This comprehensive assessment further strengthens One Point One Solutions’ positioning as a trusted AI transformation partner for enterprises operating in an increasingly intelligent and digital-first economy.
About One Point One Solutions Limited
Founded in 2008, One Point One Solutions Limited is a publicly listed, India-headquartered customer experience and operations management company with over 16 years of delivery expertise. The company operates nine global delivery centres and employs more than 6,000 professionals, serving clients across the United States, Europe, Asia, and India.
The company offers services across:
- Customer Experience Management
- Digital Transformation and Automation
- Finance & Accounting Outsourcing
- Trust & Safety Services
- Supply Chain and Operations Management
- Creator Economy Support
- Medical Records and Litigation Support
Backed by strong operational expertise and a growing GenAI and automation stack, One Point One Solutions is building a globally integrated, AI-first BPM platform anchored in deep domain knowledge and a multi-shore delivery model.
Why This Recognition Matters
For investors, clients, and industry stakeholders, the triple recognition at ELETS AI Summit 2026 signals:
- Maturity of the company’s AI capabilities
- Strong alignment between technology innovation and business outcomes
- Leadership credibility in enterprise AI adoption
As enterprises increasingly prioritise AI-led efficiency and customer-centricity, such recognition reinforces One Point One Solutions’ relevance and long-term growth potential.
Conclusion
One Point One Solutions Limited’s achievement of three prestigious awards at the ELETS AI Summit 2026 marks a significant endorsement of its AI-driven BPM strategy. Recognised for excellence in Customer Experience AI, AI-powered analytics, and AI leadership, the company continues to strengthen its position as a trusted partner for organisations seeking sustainable, technology-led transformation.
Disclosed transparently under SEBI Regulation 30, the recognition reflects the company’s commitment to innovation, governance, and delivering real-world value through artificial intelligence.
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